The following agencies are using our software and successfully exporting the data files:
San Bruno PD - I mailed the alarm administrator a current copy of Beta 33 Version of FAAP, as well as the operations manual.
Chula Vista's alarm administrator used Crystal Reports to edit their FAAP reports. I am sending her copies of any Corrective Action Reports that are completed for accounts in Chula Vista as well as my spreadsheet that I use for tracking compliance. Alarm companies have been making contact with the police department in response to the Model States Program.
Santa Ana PD dealing with the "confidentiality" issue regarding the release of alarm information.
Tiburon PD has entered all of their known alarm accounts. We should get some great data from them on false alarm factors as their alarm activation database grows.
Previous contacts for Model States information have been made from:
Laguna Beach PD, San Diego County SO, Denver PD, Riverside SO, Los Angeles SO, Moreno Valley PD, Yuba City PD, Simi Valley PD, Corona PD, Allison Perlik, Staff Editor for SDM Magazine, Central Station Security Systems (CSSS) in Anaheim, Central Monitoring (Andy Sanchez, San Diego Alarm Association Past President), City of Beverly Hills (Director of Finance Administration), Twin Cities PD (Corte Madera & Larkspur), Jerry Lenander, Executive Director of the California Alarm Association and editor of the CAA's Mirror Publication, Jason Knott, Publisher/Editor for Security Sales Magazine, Shasta County SO, Camarillo PD Substation (Ventura County SO), John Jay College, City of Orange, Pomona PD, Covina PD, Monrovia PD, Los Angeles PD, Escondido PD, Fremont PD, Riverside PD, Ventura PD, Chino Hills (San Bernardino SO), Santa Cruz PD, Hanford PD, Costa Mesa PD, Roseville PD, and Oakland PD.
Novato PD has a draft alarm ordinance in the city attorney's office.
Redding PD has a draft alarm ordinance - introduced at a meeting with their alarm companies on 10/28/98.
San Bruno PD has draft almost ready for review (based on the model ordinance)
Santa Clara PD has an alarm ordinance drafted. They introduced the ordinance at a meeting held on 10/01/98 with theSilicon Valley Alarm Association and other interested alarm companies.
Tiburon PD is in the process of reviewing their ordinance and policies.
Tustin PD has been working on revisions to their alarm ordinance.
Walnut Creek PD has revisions to their ordinance ready for review.
Huntington Beach has shown reductions in false dispatches of 11%. They have received 5,212 false dispatches during the first ten months of 1998. This compares to 5,883 for the same time period in 1997 with at least three hundred fewer alarm systems. They send out their own "corrective action reports" to all of their worst offenders.
Redding has reduced false dispatches by 6%. The police department hosted a meeting during October for all the local alarm companies in order to discuss proposed revisions to the city's alarm ordinance. The meeting was well attended and very positive. This was the first time that the Redding area alarm dealers had ever met together. They have decided to pursue becoming a formal association, and then joining the regional California Alarm Association (CAA). Further discussions emphasized their interest in finding out more about what the rest of California is doing to reduce false dispatches, as well as the rest of the nation, and how to best utilize the resources that are available through the CAA and the National Burglar and Fire Alarm Association (NBFAA).
An update from Redding PD's alarm administrator states, "We have been able to start recording more excessive alarms according to our standards for violations. This will show excessive alarms for three in 30 days, five in 90 days, and six in 180 days. The statistics for this report are separated, and the locations are receiving excessive alarm letters according to these standards."
"In contacting alarm companies about excessive false alarm locations, I am finding that most alarm companies know about the problem locations and have already taken steps to work on the problem."
Santa Clara has shown an 8% increase in false dispatches so far this year over last; however, they have 85% of their false dispatches occurring at commercial sites, compared to approximately 50% in the other cities. The fact remains, commercial sites can generate up to three times (3X) the rate of false activations that occur with residential alarms. Other participating cities in California include Carlsbad, Foster City, Irvine, Newport Beach, San Bruno, Santa Ana, Santa Rosa, Tiburon, Tustin, Walnut Creek, and Westminster. In all of our cities, response from alarm companies has been averaging about 50% compliance in returning the "Corrective Action Reports." I see this improving dramatically as we continue our joint effort with law enforcement and the alarm industry! Thanks to all for your continued assistance and cooperation as we strive to "substantially reduce the burden of false dispatches on the law enforcement community through this cooperative program".
CAA Winter Conference
Sir Francis Drake Hotel, San Francisco, CA
December 10-12, 1998
Security Alarm Dealers / Police Meeting
Southern California Area
Irvine Conference and Training Center
One Civic Center Plaza, Irvine
October 12, 1998, 10 a.m.- Noon
ADI Northern California Super Expo
Santa Clara Marriott Hotel
2700 Mission College Blvd.
Santa Clara, CA
October 29, 1998
Redding PD/Alarm Dealers Meeting
Draft Ordinance Introduction/M.S. Presentation
Redding City Council Chambers
October 28, 1998 10:00 a.m.
The following agencies are using our software and successfully exporting the data files:
San Bruno PD - As of mid-October, the alarm officer was not certain if they were going to continue to participate in the Model States Program or just the Adopt-A-City Program. Without an alarm ordinance in place, he is finding it very labor-intensive to identify even his worst offenders. I offered to come down and install FAAP software for them - even if they elect to drop out of our program, they are more than welcome to use our tracking software if they would like.
Chula Vista PD is successfully entering alarm data once again. They are using the re-imported data that they had sent to me for my reports after experiencing "errors" and "corrupted data base" messages while using their original data. They did not "zip" their data to the programmer this time. They had tried once before and the attempt was unsuccessful.
Santa Clara PD had their corrupted data file corrected and were able to reload that data into FAAP. This allowed them to recover any lost data that they had originally input in their program. This included incident numbers and any other pertinent information regarding the alarm activations, etc. ( When they just re-imported the exported data, ‘comment' information was lost.) O/T authorized to catch up with input.
*Santa Ana PD is dealing with the "confidentiality" issue regarding the release of alarm information. They have sent 13,500 letters to promote their permit system and to capture more alarms. Field personnel hand out permits when signing off on site inspections. This has proven to be extremely time consuming; however, the resulting information should be well worth the time spent. They are hiring two new people under an "emergency hiring" just to catch up with the alarm workload.
Tiburon PD has entered all of their known alarm accounts. We should get some great data from them on false alarm factors as their alarm activation database grows.
Previous contacts for Model States information have been made from:
Riverside SO, Los Angeles SO, Moreno Valley PD, Yuba City PD, Simi Valley PD, Corona PD, Allison Perlik, Staff Editor for SDM Magazine, Central Station Security Systems (CSSS) in Anaheim, Central Monitoring (Andy Sanchez, San Diego Alarm Association Past President), City of Beverly Hills (Director of Finance Administration), Twin Cities PD (Corte Madera & Larkspur), Jerry Lenander, Executive Director of the California Alarm Association and editor of the CAA's Mirror Publication, Jason Knott, Publisher/Editor for Security Sales Magazine, Shasta County SO, Camarillo PD Substation (Ventura County SO), John Jay College, City of Orange, Pomona PD, Covina PD, Monrovia PD, Los Angeles PD, Escondido PD, Fremont PD, Riverside PD, Ventura PD, Chino Hills (San Bernardino SO), Santa Cruz PD, Hanford PD, Costa Mesa PD, Roseville PD, and Oakland PD.
Fifty-one (51) alarm companies were identified as having accounts that were excessive. Only nineteen (19) of those companies responded to the meeting announcement. A second letter has gone out to those that did not respond and another meeting could be held with them and Chief Brobeck.
May we take this opportunity to THANK those of you that took the time to meet with us. Your attendance and cooperation are truly appreciated. Those who RSVP'd included representatives from:
#2) Santa Clara Police Department hosted a False Alarm Reduction Program meeting on October 1st. At least eleven alarm companies were represented as well as the alarm administrator from Tiburon Police Department. After a warm welcome from Chief Charlie Arolla , and my overview of the Model States Program, all were given an opportunity to review and comment on Santa Clara's revised alarm ordinance. Lt. Walter Rees put together a Power Point presentation that was concise and informative. There was much discussion - this was reflected in the minutes of the meeting that CSO Robin Flores disseminated the next day with all comments addressed. Chief Arolla offered to discuss the possibility of county-wide standardization of false alarm ordinances and permits with the Santa Clara County Chief's Association. He serves as President of this group.
The police department is looking forward to working with the Silicon Valley Alarm Association (SVAA) membership as well as any other company doing business in their city. Copies of the draft were subsequently given to Golden Gate Alarm Association (GGAA) and to East Bay Alarm Association (EBAA) for their input. Thanks to the following alarm companies for participating: Matsuura Morikawa Company, Protection Service Industries (PSI), Sonitrol, Europlex Technologies, ADT Security, Bay Alarm, RFI, Escobar Security, All Guard, Grand Central Station, and SecurityLink from Ameritech. Future meetings with the alarm companies will be held.
#3) Successful meeting with Redding PD and their alarm dealers on October 28th.
In preparation for the first discussion regarding Redding's revised ordinance, the local alarm companies met the Monday prior to this meeting to review the draft. Mike Carpenter from Precision Alarm was appointed as spokesperson for that group. On October 28th, ten alarm companies were represented and a Shasta County Sheriff Sergeant was also in attendance (they had requested Model States information, so I asked that they be included in this meeting.) Our thanks to the alarm companies in attendance , which included: California Safety Company, Hue & Cry Security Systems, Precision Alarm, Bay Alarm, Giles Lock & Security Systems, Pro-Tech, Northern California Security, North State Security, and Masor Alarm.
This was the first time that the Redding area alarm dealers had ever met together. They have decided to look into becoming a formal association, and join the California Alarm Association (CAA). Further discussion emphasized their interest in finding out more about what the rest of the State is doing and how to best utilize all the resources that are available through the CAA.
The alarm dealers are going to meet again to consolidate their comments and/or concerns. Patty Hartman, President of the Sacramento Area Alarm Association (SAAA), also was given a copy of the draft and will review and provide comments. Next, the alarm company operators will either meet again with the police department or the city may even host a workshop so that everyone interested can go over the changes from the existing ordinance point by point.
This was a very positive meeting. The partnership that Model States talks about so frequently between law enforcement and the alarm companies was quit evident. Chief Blankenship has allowed Sergeant Rich Nance (alarm administrator) to work closely with the alarm companies; in response, the alarm companies are working closely with the police department. Everyone WINS, including the consumer!!!
#4) All participating agencies in California are working on revisions to their alarm ordinances and/or policy changes. Updates include the following:
Irvine PD received approval on 10/13/98 of the first reading of their revised alarm ordinance.
Novato PD has a draft alarm ordinance in the city attorney's office.
Redding PD has draft alarm ordinance - introduced at a meeting with their alarm companies on 10/28/98.
San Bruno PD has draft almost ready for review (based on the model ordinance)
Santa Clara PD has an alarm ordinance drafted. They introduced the ordinance at a meeting held on 10/01/98 with the Silicon Valley Alarm Association and other interested alarm companies.
Tiburon PD is in the process of reviewing their ordinance and policies.
Tustin PD has been working on revisions to their alarm ordinance.
Walnut Creek PD has revisions to their ordinance ready for review.
#5) Lists of worst offenders are being compiled from each participating agency.
Our participating police departments that are able to generate alarm data are provided with "report cards" on alarm companies with excessive accounts. Most departments are handling these accounts themselves (i.e. Tiburon PD, Tustin PD, Redding PD, Newport Beach PD, San Bruno PD, Foster City PD, Novato PD, Santa Clara PD, Walnut Creek PD, and Santa Rosa PD);others, I send the "Corrective Action Reports" under the individual police chief's signature. These include Irvine PD, Chula Vista PD, Carlsbad PD, Westminster PD, and Huntington Beach PD. Statistics on compliance will be available as the numbers grow. Follow-up meetings with the companies representing these accounts are on-going.
#6) I have created a spreadsheet to track alarm company responses to their "worst offenders" by city. This information will be made available to each Chief and Alarm Administrator.
#7) I received the list of contact persons from Curt Wengeler (Adopt-A-City) for alarm companies that operate mostly in the Bay Area. I have sent copies to our participating cities in that area. Thanks, Curt. The list is very helpful!
Reported 9/8/98
The following agencies are using our software and successfully exporting the data files:
Chula Vista PD's FAAP "crashed" this month. I sent them another copy of Beta 33 and returned all of their exported files to them for reinstallation. This was not effective. They are unable to use the program at this time. We are exploring solutions.
Novato PD experienced some problems with FAAP after installing a zip drive. They resolved the problems and are exporting their current data.
Santa Clara PD experienced a "corrupted file" error; however, we were able to recover the program by reinstalling Beta 33 and importing all of their data files back into FAAP. The program locked up once again. The programmer is looking at the corrupted data files. One major concern with re- importing the data that has been exported is that the agency loses any additional information they may have entered (event numbers, status, etc.), as well as the billing information.
*Santa Ana PD is still dealing with the "confidentiality" issue regarding the release of alarm information. They will be in attendance at our dealers meeting in Irvine in October.
Tiburon PD has entered all of their known alarm accounts. We should get some great data from them on false alarm factors as their alarm activation database grows.
Vallejo PD's Still awaiting information. I have asked Chief Brobeck to contact Chief Nichelini to see if they still want to participate in the Model States Program.
Redding PD is not using FAAP; however, their communications manager has imported data from their CAD system and their permit files into a Microsoft Access database and is in the process of creating reports that will track the worst offenders as well as create their billing invoices, etc. Their alarm administrator has been compiling their data manually and estimates this automation will eliminate two- thirds of his workload when it comes to tracking the alarm activations. Their draft revisions to their alarm ordinance are in their city attorney's office.
Allison Perlik, Staff Editor for SDM Magazine requested information on Model States for an upcoming article.
Previous contacts for Model States information have been made from Central Station Security Systems (CSSS) in Anaheim, Central Monitoring (Andy Sanchez, San Diego Alarm Association Past President), City of Beverly Hills (Director of Finance Administration), Twin Cities PD (Corte Madera & Larkspur), Jerry Lenander, Executive Director of the California Alarm Association and editor of the CAA's Mirror Publication, Jason Knott, Publisher/Editor for Security Sales Magazine, Shasta County SO, Camarillo PD Substation (Ventura County SO), John Jay College, City of Orange, Pomona PD, Covina PD, Monrovia PD, Los Angeles PD, Escondido PD, Fremont PD, Riverside PD, Ventura PD, Chino Hills Sheriff Station, Santa Cruz PD, Hanford PD, Costa Mesa PD, Roseville PD, and Oakland PD.
All participating agencies in California are working on revisions to their alarm ordinances and/or policy changes. Updates include:
California's participating police departments that are able to generate alarm data are provided with "report cards" on alarm companies with excessive accounts. Some departments are handling these accounts themselves; others, I send the "Corrective Action Reports" under the individual police chief's signature. Statistics on compliance will be available as the numbers grow.
Reported 8/8/98
STATUS - PARTICIPATING CALIFORNIA CITIES
The following agencies are using our software and successfully exporting the data files:
The remaining California agency has not submitted their worst offenders list to date:
One problem we are experiencing in California is with the vast numbers of alarm company operators licensed to do business in our state, there are multiple company names in the "alarm company" drop-down button. For example, their are at least six licensed alarm companies with the same name, just from different cities. If the jurisdiction does not know which specific company to credit the false alarm to, it makes follow-up more difficult when we send out the Corrective Action Reports. I am trying to compile a list of contacts for the various alarm companies to facilitate this in the future. I have also requested the contact list that Adopt-A-City has compiled for alarm companies, mostly in the Bay Area. They have been more than willing to share. My thanks to Pam and Rudy Alva, and to Curt Wengeler for their continued support and help.
Shasta County SO - Requested information on the Model States Program. (Packet mailed)
City of Beverly Hills - Director of Finance Administration - requested Model States Program book and FAAP software. (Shipped UPS)
Central Monitoring (Andy Sanchez, San Diego Alarm Association Past President)- Requested all materials available on Model States for upcoming open house meetings at his monitoring station. One meeting will be for alarm company operators; one for law enforcement personnel. (Faxed copies)
Central Station Security Systems (CSSS) in Anaheim - False alarm reduction in place for approximately one and a half years with good results. Wanted the latest information on Model States for incorporation. (Phone calls / Faxes)
Previous contacts for Model States information have been made from Camarillo PD Substation (Ventura County SO), John Jay College, City of Orange, Pomona PD, Covina PD, Monrovia PD, Los Angeles PD, Escondido PD, Fremont PD, Riverside PD, Ventura PD, Chino Hills Sheriff Station, Santa Cruz PD, Hanford PD, Costa Mesa PD, Roseville PD, and Oakland PD.
The California Alarm Association (CAA) has been such a supportive partner in the efforts of our Model States Program. A special thanks goes to Frank Burke, alarm industry liaison and Past President of the CAA, George Gunning, President of the CAA, Jerry Lenander, Executive Director of the CAA, as well as to all the very active membership in this wonderful organization.
I would also like to thank Chief Charles Brobeck for his leadership and guidance. Chief Brobeck is the IACP liaison for the California Model States Program. In additional to his active part in this program, the Chief has hosted several of our meetings in the City of Irvine, graciously serving as facilitator.
And thanks to Stan Martin, National Coordinator for the Model States Program. Stan is a "loaned" ADI Vice President in charge of Industry Relations. The commitment that ADI and Stan Martin are putting forth into the Model States Program is exemplary.
All participating agencies in California are working on revisions to their alarm ordinances and/or policy changes. Updates include:
California's participating police departments that are able to generate alarm data are provided with "report cards" on alarm companies with excessive accounts. Some departments are handling these accounts themselves; others, I send the "Corrective Action Reports" under the individual police chief's signature. Statistics on compliance will be available as the numbers grow. , National Coordinator for the Model States Program. Stan is a "loaned" ADI Vice President in charge of Industry Relations. The commitment that ADI and Stan Martin are putting forth into the Model States Program is exemplary.
Reported 7/8/98
STATUS - PARTICIPATING CALIFORNIA CITIES
The following agencies are using our software and successfully exporting the data files:
The status of the remaining cities in California is as follows:
Chula Vista had struggled with General Protection Faults for the past two months when entering alarm information into FAAP. The alarm administrator thinks they have overcome this dilemma.
Santa Ana is dealing with a "confidentiality" issue on release of alarm data - the fact that the coordinators have all signed confidentiality / non-disclosure statements could resolve this issue.
Tustin has decided not to use FAAP. They changed alarm administrators this month - generating the worst offenders list has been challenging.
Previous contacts have been made with: Camarillo PD Substation (Ventura County SO), John Jay College, City of Orange, Pomona PD, Covina PD, Monrovia PD, Los Angeles PD, Escondido PD, Fremont PD, Riverside PD, Ventura PD, Chino Hills Sheriff Station, Santa Cruz PD, Hanford PD, Costa Mesa PD, Roseville PD, and Oakland PD.
Informational letters regarding the Model States Program were sent to all of California's 1,860 licensed alarm company operators. Feedback has been extremely positive in support of our efforts.
All participating agencies are working on revisions to their alarm ordinances and/or policy changes. Updates:
Novato PD has draft alarm ordinance ready for review.
San Bruno PD is utilizing the model ordinance to write their first alarm ordinance.
Santa Clara PD has an alarm ordinance drafted and about ready for review.
Tiburon PD is in the process of reviewing their ordinance and policies.
Tustin PD has been working on revisions to their alarm ordinance.
Walnut Creek PD hopes to have revisions to their ordinance ready by September 1998.
California's participating police departments that are able to generate data are already being provided with "report cards" on alarm companies with excessive accounts. Some departments are handling these accounts themselves; others, I send the "Corrective Action Reports" under the individual police chiefs signature. Statistics on compliance will be available as the numbers grow.
Reported 6/8/98
STATUS - PARTICIPATING CALIFORNIA CITIES
The following agencies are using our software and successfully exporting the data files:
The status of the remaining cities in California is as follows:
Santa Ana PD - will not be using the FAAP software. They have converted to a Tiburon CAD system. They have a revamped registration process and now require the issuance of a permit number. Staff was able to have the computer assign a permit number to each existing alarm account (approx. 5,000). California alarm company mailing information has been sent to them.
Tustin PD - The alarm administrator has an officer on light duty compiling the list of "worst offenders." This will be available the first week of July.
Vallejo PD - They currently use a computer-generated billing system for excessive alarms. They are working on revisions to their alarm ordinance, including non-response after eight excessive alarms. They do not have a personal computer that will support FAAP; however, they are compiling a list of their "worst offenders" for us. I faxed a copy of the tab-delimited ASCII file layout to their communications manager.
Walnut Creek PD - sent a letter with regrets that their Crime Prevention Officer had resigned and that data collection had not been started. They are upgrading FAAP to version 33 even though they may use a CAD program for the stats. They hope to have a revision to their alarm ordinance completed by September.
Ten of California's participating agencies are/or will be using the FAAP software for data collection.
ADI mailed the IACP / Alarm Industry Partnership video to the Camarillo PD Substation (Ventura County SO). They are interested in information regarding false alarm ordinances.
Previous contacts have been made with John Jay College, City of Orange, Pomona PD, Covina PD, Monrovia PD, Los Angeles PD, Escondido PD, Fremont PD, Riverside PD, Ventura PD, Chino Hills Sheriff Station, Santa Cruz PD, Hanford PD, Costa Mesa PD, Roseville PD, and Oakland PD.
Santa Clara PD sends out letters from Chief Arolla to the worst offenders. They have had very good compliance.
Redding PD has been working closely with the alarm companies in their area. They send letters to their excessive alarm locations. The alarm companies that publish newsletters have reiterated that "the police department is getting very serious about the false alarm problem." The articles remind the alarm customer that the police department is now checking over dispatches from false alarms daily and letting the customer know that if they have had an excessive amount of false dispatches, that a letter will be sent from the police department and the alarm company will be notified of the problem. Corrective action is then taken to fix the problem, whether it is user error or problems with the equipment.
Foster City PD is using the billing feature along with the collection of false alarm data.
All agencies are working on revisions to their alarm ordinances and/or policy changes. Updates:
Irvine PD has a draft alarm ordinance ready for review / approval.
Novato PD has draft alarm ordinance ready for review.
San Bruno PD is utilizing the model ordinance to write their first alarm ordinance.
Santa Clara PD has an alarm ordinance drafted and about ready for review.
Tiburon PD is in the process of reviewing their ordinance and policies.
Tustin PD has been working on revisions to their alarm ordinance.
Walnut Creek PD hopes to have revisions to their ordinance ready by September 1998.
Reported 5/8/98STATUS - PARTICIPATING CALIFORNIA CITIES
The following agencies are using our software and successfully exporting the data files:The status of the remaining cities in California is as follows:
Santa Ana PD - will probably not be using the FAAP software. They are trying to use their existing CAD system and will be converting to a Tiburon system soon. They have a revamped registration process that now requires the issuance of a permit number. Staff was able to have the computer assign a permit number to each existing alarm account (approx. 5,000).
Santa Rosa PD - had planned to use FAAP once they obtained a personal computer. With budget cuts, that probably will not happen. Their alarm administrator is working on their Aworst offenders@ list for me. The city currently has an automatic billing process for excessive alarms.
Tiburon PD - is starting the process of reviewing their ordinance and policies. They have a manpower shortage in records so time lines probably cannot be met initially. They have no Windows based computers (until at least July 1st) so they are hand-tallying stats.
Tustin PD - alarm administrator has limited access to a computer so an officer on light duty will be compiling the list of Aworst offenders.@
Vallejo PD - has been active in the Adopt-A-City program. I met with them on May 7th to discuss our program in more detail since they had been unable to make the orientation meeting. They currently use a computer generated billing system for excessive alarms. They are working on revisions to their alarm ordinance, including no-response after eight excessive alarms. They do not have a personal computer that will support FAAP; however, they are compiling a list of their Aworst offenders@ for us. I faxed a copy of the tab-delimited ASCII file layout to their communications manager.
Walnut Creek PD - sent a letter April 6th with regrets that their Crime Prevention Officer had resigned and that data collection had not been started. They are upgrading FAAP to version 33 even though they may use a CAD program for the stats. They hope to have a revision to their alarm ordinance completed by September.
Ten of California=s participating agencies are/or will be using the FAAP software for data collection.
OTHER ACTIVITY
John Jay College - Sent Model States binder and other literature for their library.
Pomona PD - Chief Shaurette and his staff were in attendance at the Inland Empire Alarm Association Meeting and requested more information about the Model States Program. I sent them copies of all our material.
Los Angeles PD - Met with their management division and discussed the Model States Program.
City of Orange - Their Crime Prevention Specialist was present at the Orange County Alarm Association Meeting. I gave her the web site address and she is checking to see if they already have a copy of the Model States book.
Previous contacts with Covina PD, Monrovia PD, Los Angeles PD, Escondido PD, Fremont PD, Riverside PD, Ventura PD, Chino Hills Sheriff Station, Santa Cruz PD, Hanford PD, Costa Mesa PD, Roseville PD, and Oakland PD.
GENERAL COMMENTS
California=s participating agencies that have started data collection have begun to either export the data to me or are identifying their worst offenders.
The first alarm dealer / police meetings will probably be held in June or July.
All agencies are working on alarm ordinances / policy changes.
Reported 4/6/98STATUS - PARTICIPATING CITIES
Carlsbad PD - Sgt. Stockton has loaded Beta 33 of FAAP on a HP w/Pentium processor and has a volunteer beginning to input data. I will make a site visit there in May to assist.
Chula Vista PD - Their Crime Analysis Unit is working with Beta 33 of FAAP, entering data. They expect to have data by May 15th. They are sending me a copy of their current ordinance for review.
Foster City PD - Chief Norman has assigned a Corporal Scott Welch to administer the program. They are working on a request to obtain a computer and a modem at this time and plan to use FAAP.
Huntington Beach PD - The alarm unit is working with Beta 33 of FAAP. Their computer has been down and with vacation time, they are behind on stats.
Irvine PD - Chief Brobeck has appointed Lierre Green as the program administrator. They had an initial problem with the FAAP software disks. I then sent them the software as a Eudora attachment. Staff was able to successfully download the information; however, they are experiencing difficulties getting the CAD system to work with FAAP. They are trying to obtain a PC.
Newport Beach PD - Chief McDonell has designated Captain Tim Riley as program administrator; however, they will not be using the FAAP software. I sent them the ASCII format for data collection. They successfully loaded the California alarm companies into their CAD system and are sending me data from Jan 1st - April 30th on disk.
Novato PD - Chief Brady has assigned Corporal Dave Bettin as program administrator. They are successfully using the Beta 33 FAAP software. I received their export file; they have already identified one account that has had twenty (20) false alarm activations in two months. They are drafting a false alarm ordinance using the model ordinance as a guide, and will be including "attempt verification" before dispatch.
Redding PD - Chief Blankenship has assigned Administrative Sergeant Rich Nance as the program administrator. They have loaded the FAAP software but are trying to extract data from their CAD system. I received a list of their worst offenders (January 1- March 31, 1998).
San Bruno PD - Officer Mark Phillips has been assigned by Chief Palla as the program administrator. Currently they do not have an alarm ordinance; however, they are already looking at the model ordinances for help in drafting one of their own during the next three months. Due to staffing shortages they will have 3-4 weeks delay in compiling data.
Santa Ana PD - Chief Walters has assigned Sgt. Steve Despenas as program administrator. They will probably not be using the FAAP software. They are trying to use their existing CAD system and will be converting to a Tiburon system soon. They do have a registration process; however, they do not issue a permit number. Currently staff is working to have the computer assign a permit number to each alarm account.
Santa Clara PD - Chief Arolla has Lt. Rees overseeing this program. I sent Beta 33 of FAAP to upgrade their software. They are re-sending their January-March, as well as April, stats using this latest version. They are currently working on a draft ordinance following the guidelines of the model ordinance. I have reviewed the draft and made comments on it.
Santa Rosa PD - Chief Dunbaugh has assigned Alarm Technician Kim Svinth as program administrator. Communication Manager Pegi Gregson has also been involved. They inquired as to the availability of a personal computer. Their alarm technician does not have one at this time and none is budgeted this year. They plan to use FAAP once they have a computer.
Tiburon PD - Chief Herley has assigned Lieutenant Tom Aiello to administer the program. They are starting the process of reviewing their ordinance and policies. They have a manpower shortage in records so timelines probably cannot be met initially. They have no Windows based computers (until at least July 1st) so they are hand-tallying stats.
Tustin PD - Chief Foster has assigned Administrative Sergeant David Kreyling to act as program administrator.
Vallejo PD - Chief Nichelini has assigned Lt. Tony Pearsall as their program administrator. Lt. Pearsall has asked Officer Brett Clark to oversee the program. They have been active in the Adopt-A-City program also. I will be meeting with them on May 7th to discuss our program in more detail since they had been unable to make the orientation meeting.
Walnut Creek PD - Sgt. Richard Bartlett, program administrator, sent a letter April 6th with regrets that their Crime Prevention Officer had resigned and that data collection had not been started. They are upgrading FAAP to version 33 even though they may use a CAD program for the stats.
Westminster PD - Chief Cook has assigned Lieutenant Larry Woessner as program administrator. Their alarm coordinator is a volunteer; they also have a community officer doing data entry. They have loaded FAAP on a stand-alone computer.
Twelve or thirteen of California’s participating agencies will be using the FAAP software (Beta 33 to date) for data collection.
OTHER ACTIVITY
Chino Hills Sheriff Station - Captain John Hernandez, Commander, saw an article in the February Network and wanted more information on the Model States Program. (San Bernardino County)
Santa Cruz PD - Sent Model States information and FAAP disks and binder to David Newman.
Hanford PD - Sent Sgt. Scott Model States information, as well as FAAP disks and binder.
Covina PD - Sent Model States handbook and the partnership video to Jodie Collins, Safe-Alarm Program, for a presentation.
Roseville PD - Reviewed draft alarm ordinance.
Previous interest from Covina PD, Monrovia PD, Los Angeles PD, Escondido PD, Fremont PD, Riverside PD, Ventura PD, and Oakland PD.
All participating California agencies were sent the NBFAA / FARA "False Alarm School" packets for their information.
California’s participating agencies will be generating their monthly data collection reports the first week of May.
The first alarm dealer / police meetings will be held in May or June. We will review the program and identify the "worst" offenders.
Reported 3/10/98Carlsbad PD - Letter of Intent to participate received from Chief Vales and he assigned Sergeant Dale Stockton as the program administrator. They are recruiting for a new volunteer to begin input of data.
Chula Vista PD - Chief Emerson has designated Crime Analysis Manager Barbara Brookover as the program administrator. They are very interested in false alarm reduction, making inquiries about FARA (False Alarm Reduction Assn.). They have an old CAD system so they can only provide 1995 base data. It would have taken too many hours to capture 1996 and 1997 figures. They are working with the FAAP software.
Foster City PD - Chief Norman has assigned a Corporal Scott Welch to administer the program. They are working on a request to obtain a computer and a modem at this time.
Huntington Beach PD - Received the second set of software (first set had errors). Chief Lowenberg has assigned alarm officer Jim Carr as program administrator. They are working with the software atthis time. E-mail addresses and profile data forth-coming.
Irvine PD - Letter of Intent acknowledged from Chief Brobeck. Lierre Green has been named as the program administrator. They had an initial problem with the FAAP software disks. I then sent them the software as a Eudora attachment. Staff was able to successfully download the information; however, they are experiencing difficulties getting the CAD system to work with FAAP. They are trying to obtain a PC.
Newport Beach PD - Chief McDonell has designated Captain Tim Riley as program administrator; however, they will not be using the FAAP software. I sent them the ASCII format for data collection. Their MIS personnel is trying to incorporate the California dealers list for use with their CAD system.
Novato PD - Is participating in the program and Chief Brady has assigned Corporal Dave Bettin as program administrator. They have begun using the FAAP software having already identified one account that has had twenty (20) false alarm activations in two months. They have been in contact with the alarm company. Their current General Order pertaining to their false alarm policy, in place since 1992, deals with probation/suspension of response rather than fines. They are drafting a false alarm ordinance after the model ordinance, including "attempt verification" before dispatch.
Redding PD - Letter of Intent to participate in the program received from Chief Blankenship. He has assigned Administrative Sergeant Rich Nance as the program administrator. They have loaded the FAAP software but are trying to extract data from their CAD system. They are working on getting February and March data. Additionally, they have contacted at least six large alarm companies that do business in Redding. All seem to be interested in the program and have shown an interest in attending the first alarm dealers/police meeting.
San Bruno PD - Received a verbal notice of intent to participate. Officer Mark Phillips has been assigned by Chief Palla as the program administrator. Currently they do not have an alarm ordinance; however, they are already looking at the model ordinances for help in drafting one of their own during the next three months. Due to staffing shortages (as of 03/13) they will have 3-4 weeks delay in compiling data.
Santa Ana PD - Letter of Intent to participate in the program received from Chief Walters. He has assigned Sgt. Steve Despenas as program administrator. They will probably not be using the FAAP software. They are trying to use their existing CAD system and will be converting to a Tiburon system soon. They do have a registration process; however, they do not issue a permit number. Currently staff is working to have the computer assign a permit number to each alarm account.
Santa Clara PD - Chief Arolla has confirmed their participation and has assigned Lieutenant Walter Rees to administer the program. After three sets of FAAP disks, staff is on-line with our program. They are sending January - March data as of April 1st. They are currently working on a draft ordinance following the guidelines of the model ordinance.
Santa Rosa PD - Chief Dunbaugh has assigned Alarm Technician Kim Svinth as program administrator. Communication Manager Pegi Gregson has also been involved. They inquired as to the availability of a personal computer. Their alarm technician does not have one at this time and none is budgeted this year.
Tiburon PD - Chief Herley has assigned Lieutenant Tom Aiello to administer the program. They are starting the process of reviewing their ordinance and policies. They have a manpower shortage in records so timelines probably cannot be met initially.
Tustin PD - Letter of Intent to participate in the program received from Chief Foster. He assigned Administrative Sergeant David Kreyling to act as program administrator.
Walnut Creek PD - Chief Gregson has confirmed participation in the Model States Program and has assigned Sergeant Richard Bartlett as the program administrator. They have received the FAAP software and have successfully begun collection of data back to January 1998.
Westminster PD - Chief Cook has assigned Lieutenant Larry Woessner as program administrator. Their alarm coordinator is a volunteer; they also have a community officer doing data entry. They have loaded FAAP on a stand-alone computer.
SOFTWARE / DATABASE UPDATE
Fourteen of California's participating agencies will be using the FAAP software for data collection.
OTHER ACTIVITY
Escondido PD - Forwarded FAAP software, books, list of dealers. (03/03/98)
Los Angeles PD - Sent Model States Program binder to their Management Division, per their request.
Monrovia PD - Interested in the Model Ordinance. Used the Web site.
Covina PD - Had NBFAA send model ordinance to Captain Harvey.
Previous contacts from Fremont PD, Riverside PD, Ventura PD, and Oakland PDs
Reported 2/16/98List of agencies attending:
|
Huntington Beach PD Irvine PD Carlsbad PD Tustin PD Santa Ana PD Costa Mesa PD Newport Beach PD Chula Vista PD Westminster PD |
Novato PD San Bruno PD Foster City PD Walnut Creek PD Santa Rosa PD Tiburon PD Roseville PD Santa Clara PD Redding PD |
Profile data on each of the participating agencies is continuing, to date, we have received alarm ordinances from seven cities. Several of the California agencies are already incorporating the IACP Resolution and the Model Ordinance concepts into their alarm revisions.
Special thanks to Stan Martin (ADI) and his Administrative Coordinator Doreen Clinton, Frank Burke (Hamilton Securities and Past President of the California Alarm Association), Chief Charles Brobeck (Irvine PD) and his Administrative Coordinator Diane Lawrence, Chief Charlie Arolla (Santa Clara PD), and to all the participants from around the State for making the meetings such a success.
Reported 1/16/98
The California Model States False Alarm Program is up and running. Meetings with the participating agencies from Southern California and the Bay area have been scheduled. We will cover program goals, ordinance changes, data collection parameters, available software & training, time lines, as well as answer any questions regarding this program. Please RSVP Pam Harlan at (916) 924-1620 or Fax (916) 263-6090.
Reported 11/21/97
NEW COORDINATOR HIRED! - Interviews were conducted and completed by the hiring committee on November 3 - 4, at the Irvine Police Department. Eighteen individuals were interviewed. Pamela L. Harlan was selected as the Model States Project State Coordinator for California. Pam will be leaving the Roseville Police Department to start her new assignment beginning December 1st 1997.
A SPECIAL THANK YOU TO THE HIRING TEAM: CHIEF BROBECK - IRVINE P.D. & FRANK BURKE - HAMILTON SECURITY.
SHORT BIO on PAM:
Current Duties - Last seven years as a crime prevention specialist with the City of Roseville Police Department. Her duties included: proactive crime prevention & community policing strategies; in charge of very successful neighborhood watch program; compiles comprehensive statistics on criminal activity; active in false alarm reduction administration/programs; publisher of local newsletter and training & educational resource for 400 groups of citizens in the city; helping to implement Roseville Coalition of Neighborhood Associations (RCONA).
Reported 10/14/97
WELCOME CALIFORNIA!.... - California has just officially come on board as a Model State - Law enforcement and the alarm industry are looking for cities to participate in our false alarm reduction program in California. Interested agencies should communicate with one of the listed contacts below for details as soon as possible.
READY TO HIRE COORDINATOR... The alarm industry is now ready to move forward with hiring a "state coordinator" to help administer the program. Applications will be accepted through 10/24/97. Resumes should be forwarded to the attention of Stan Martin. Extensive background check, drug testing and other screening will be required. EOE.
Reported 08/28/97 - Orange County Chiefs Association Meeting was held on 9/30, a presentation on the Model States program was made. Several agencies indicated they will participate in the program.
Pam Harlan
c/o CPOA
1455 Response Road, Suite 190
Sacramento, CA 95815
Ph: 916 924-1620 Fax: 916 263-6090
E-Mail: PHarlan@ix.netcom.com
POLICE/PUBLIC SAFETY
Charles Brobeck
Chief of Police
Irvine Police Department
One Civic Center
PO BOX 19575
Irvine CA 92623-9575
Ph: 714 724-7101 Fax: 714 724-7114
E-Mail: ipd@irvinepd.org
ALARM INDUSTRY
Frank Burke
California Alarm Association
Ph: 909 988-9951 Fax: 909 988-8851