QUICK FACTS:
Roughly 80% of false dispatches are caused by 20% of the systems.
Voluntary compliance by dealers to fix problem accounts yields the fastest reductions.
About 80% of all false dispatches are related to user error (correctable by the dealer).
Most users are unaware of the impact false dispatches have on Police.
Most users will take corrective action when properly educated on the issue.
Users are more willing to take corrective action when notified by law enforcement.
Prompt notification to user encouraging corrective action on
every
false dispatch will reduce further dispatches.
Restricting response to chronic abusers is necessary because some users would rather pay fines than take corrective action.
Commercial systems run about 3 times higher dispatch rate than residential systems.
Banks, Schools, Municipal buildings run 7-10 times higher dispatch rate than residential.
Alarm systems should be monitored by Industry Central Stations not Police Dispatch Centers (no verification with direct connects).
Including "business community" in ordinance process yields positive results.
As of 1998 there are approximately 18 million systems installed.
The industry is adding 1.5 – 2 million new systems a year.
Virtually all systems are fixable given time and proper resources.
MODEL STATES REPORT
Best Practices in Reducing False Dispatches
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