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Federal Way Dept of Public Safety Profile
34008 9th Ave S
Federal Way, WA 98003

Population: 76910 Sworn Personnel: 91

Alarm Unit Staffing: 1 part-time person w/volunteers

Contact Information:

Chief Ron Wood

Ph: 253-661-4739 Fax: 661-4578

Email: none

Administrative Assistant Linda Crum

Ph: 253-661-4700 Fax: 661-4578

Email: linda.crum@ci.federal-way.wa.us

   

Model States Result Summary:

1996

False Dispatches

1997

False Dispatches

1998

False Dispatches

1996/1997

% Change

1997/1998

% Change

Newly Incorporated

4570

3687

32%

-19%

 

1996

1997

1998

Total calls for Service

Newly incorporated city

53,650

50,778

Valid Alarms

unknown

unknown

unknown

Total # Alarm Systems: 5000 (7/99)

Residential = N/A

??

Commercial = N/A

??

Ordinance Information:
(Any field with a double entry reflects program start informaitojn versus current i.e. Start; Final)
 
False Alarm Ordinance? Yes
How long? 1993, Update late 1999
Permit Required? Yes
Renewal Cycle: Yearly
Calendar/Fiscal Year: Fiscal
Who bills? Police/City
Permit Fees: One-time only
Commercial = $15 Residential = $15
Degree of Enforcement? Strict
Alarm data source? FAAP
Suspend/restrict response? Allowed after 6th alarm, not enforced
# until response suspended? 6 alarms
Accept cancellations? Yes
Require verification? Yes
Response Priority? Moderate

 

Fine Structure
1st False Dispatch   Free
2nd False Dispatch   Free
3rd False Dispatch   Free
4th False Dispatch   $50
5th False Dispatch   $50
6th False Dispatch   $100**
7th False Dispatch   N/A
8th False Dispatch   N/A
9th False Dispatch   N/A
10th False Dispatch   N/A
11th False Dispatch   N/A
12th False Dispatch   N/A
**w/notice of suspension

 

Comments: Re-writing ordinance - Federal Way is a city newly incorporated in 1996. The police department uses FAAP for tracking and billing alarm information, and has been identified as the next BETA site for the newest version of FAAP software. The city has instituted an alarm user school that is well attended, and works with alarm dealers on false alarm reduction. Their ordinance provides for non-response, but that provision has not been used. 42 alarm companies received a false alarm report on a monthly basis, and 65% responded with information as to action taken.

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Best Practices in Reducing False Dispatches
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