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Naperville PD Profile
1350 Aurora Avenue
Naperville, IL 60540

Population: 120,000 Sworn Personnel: 168

Alarm Unit Staffing: 2 PT

Contact Information:

Chief David Dial

Ph: 630-420-6161 Fax: 630-420-6176

Email: DialD@Naperville.IL.US

ALARM COORDINATOR Marita Manning

Ph: 630-420-6725 Fax: 630-420-6176

Email: ManningM@Naperville.IL.US

   

Model States Result Summary:

1996

False Dispatches

1997

False Dispatches

1998

False Dispatches

1996/1997

% Change

1997/1998

% Change

5,551

4758

5738

-14%

21%

 

1996

1997

1998

Total calls for Service

61,685

61888

63882

Valid Alarms

10

13

7

Total # Alarm Systems: 4415

Residential = 3429

78%

Commercial = 986

22%

Ordinance Information:
(Any field with a double entry reflects program start informaitojn versus current i.e. Start; Final)
 
False Alarm Ordinance? Yes
How Long? 1994
Permit Required? Yes
Renewal Cycle: One Time
Calendar/Fiscal Year: Calendar
Who Bills? City Accounting
Permit Fees:
Commercial = $25 Residential = $10
Degree of Enforcement? Moderate
Alarm Data Source? CAD, FAAP
Suspend/Restrict Response? No
How Many Until Response Suspended? N/A
Accept Cancellations? Yes
Require Verification? No
Response Priority? Moderate

 

Fine Structure
1st False Dispatch   FREE
2nd False Dispatch   FREE
3rd False Dispatch   FREE
4th False Dispatch   $35
5th False Dispatch   $35
6th False Dispatch   $35
7th False Dispatch   $35
8th False Dispatch   $35
9th False Dispatch   $35
10th False Dispatch   $35
11th False Dispatch   $75
12th False Dispatch   $75

Comments: Current ordinance is enforced as far as the tracking and billing of alarms. Registration of alarms is not enforced. After 20 false alarms the fine is $150 each..

 

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MODEL STATES REPORT
Best Practices in Reducing False Dispatches
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