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JOB DESCRIPTION – Con’t

The FAC shall also be responsible for generating and reviewing the top 100 worst false alarm abusers each month, for each target city of jurisdiction and contact corresponding alarm companies and/or customers for corrective action and follow-up until the situation is resolved.

The FAC shall also assist the police in reviewing/contacting and identifying target dealers, customers, monitoring companies to insure accurate database and communication.

The FAC shall also be responsible for contact with the local media and community officials whenever necessary in a public relations capacity to explain the objectives and goals of the program while working with the alarm industry elected officials in that state. From time to time the FAC may be asked to provide written reports or articles for trade publications, alarm industry publications or local media.

The FAC shall also be responsible for the maintenance of any such office or facilities as may be approved by state alarm industry officials and the AIREF Coordinator including the purchasing of any equipment needed. All expenditures shall be submitted to the AIREF Coordinator for approval and a monthly or quarterly financial report be made to the AIREF Coordinator and/or state alarm industry officials as requested. Expenses for travel shall be submitted in a timely manner and reimbursed in a timely manner.

ADDITIONAL REQUIREMENTS

Prior to employment the applicant must submit to and satisfactorily pass background checks, criminal record searches and drug testing.

Permanent or temporary office space may be provided in public safety, police, city or county facilities. FAC will be required to abide by all rules, policies, or conditions for such occupancy.

Other duties may be assigned from time to time or as the needs of the program change. It should be recognized that this is a pilot-project and all position expectations may not be known at this time. The AIREF Coordinator as necessary shall assign additional responsibilities.

SKILL REQUIREMENTS

This person should have excellent interpersonal and diplomatic communications skills, both written and verbal; sufficient and professional word-processing skills, be organized, a self-starter and require minimum supervision. A professional appearance is mandatory and some meeting planning, financial and computer skills (WordPerfect, Lotus 123, etc.) are also necessary as well as the ability to operate most normal office equipment.

 

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MODEL STATES REPORT
Best Practices in Reducing False Dispatches
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