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Essential Elements:

A. DEALER/LAW ENFORCEMENT COOPERATION:

Though the local or state alarm industry associations invite dealer participation in various programs, law enforcement can greatly influence their participation:

B. STAFFING:

There is a direct correlation between the alarm unit staffing commitment by law enforcement and false dispatch reductions.

OBSERVATIONS (for this project):

In jurisdictions with populations of over 100,000

Virtually every law enforcement agency that committed a full time alarm coordinator reduced false dispatches. Recommended for any agency looking for long term dispatch reductions.

Most law enforcement agencies without a full time alarm coordinator increased in alarm dispatches. Note: Many agencies designate a "part time" officer to coordinate false dispatch reduction efforts – this rarely yields much success.

In jurisdictions with under 100,000

False dispatch reductions can be achieved with dedicated part time personnel, depending on the priority and time allotted.

NOTE: Though many agencies listed in this report with part-time officers reduced dispatches during the program, we must remember the alarm industry provided a full-time coordinator that significantly contributed to helping implement "best practices" and the "essential elements" listed.

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MODEL STATES REPORT
Best Practices in Reducing False Dispatches
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