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Foster City PD Profile
1030 E. Hillsdale Blvd.
Foster City, CA 94404

Population: 30,000 Sworn Personnel: 46

Alarm Unit Staffing: 1 P/T

Contact Information:

Chief Robert Norman

Ph: (650) 286-3330 Fax: (650) 573-9080

Email:

Corporal Scott Welch

Ph: (650) 286-3322 Fax: (650) 349-0790

Email:

   

Model States Result Summary:

1996

False Dispatches

1997

False Dispatches

1998

False Dispatches

1996/1997

% Change

1997/1998

% Change

465

545

565

17%

4%

 

1996

1997

1998

Total calls for Service

8,718

9,897

Unk.

Valid Alarms

Unk.

Unk.

Unk.

Total # Alarm Systems: Unknown

Residential = Unknown

??

Commercial = Unknown

??

Ordinance Information:
(Any field with a double entry reflects program start informaitojn versus current i.e. Start; Final)
 
False Alarm Ordinance? Yes
How long? 1987
Permit Required? No
Renewal Cycle: N/A
Calendar/Fiscal Year: Fiscal
Who bills? City Accounting
Permit Fees:
Commercial = N/A Residential = N/A
Degree of Enforcement? Moderate
Alarm data source? Manual
Suspend/restrict response? Yes (however, never have)
How many until response suspended? Depends on situation (i.e. 4 at the discretion of Chief)
Accept cancellations? Yes
Require verification? No
Response Priority? Moderate

 

Fine Structure
1st False Dispatch   Free
2nd False Dispatch   Free
3rd False Dispatch   Free
4th False Dispatch   $ 50
5th False Dispatch   $ 50
6th False Dispatch   $ 50
7th False Dispatch   $ 50
8th False Dispatch   $ 50
9th False Dispatch   $ 50
10th False Dispatch   $ 50
11th False Dispatch   $ 50
12th False Dispatch   $ 50

 

Comments: In 1997, Foster City Police Department reported 545 false dispatches. In 1998, the number was up 4% at 565. They have had an existing alarm ordinance on the books since 1982 and only moderately enforced it. There is no registration required. They do not have meaningful escalating fines (three free then $50 per alarm thereafter). They can suspend response, but never have -that falls under the discretion of the Chief. They have a dedicated volunteer that enters the data and runs the billing module from the FAAP program.

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Best Practices in Reducing False Dispatches
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