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Glendale Heights PD Profile
300 Civic Center Plaza
Glendale Heights, IL 60139

Population: 29,000 Sworn Personnel: 54

Alarm Unit Staffing:

Contact Information:

Chief Roger Mabbitt

Ph: 630-260-6000 ext. 430 Fax: 630-260-0078

Email: N/A

Commander George Barrick

Ph: 630-260-6000 ext. 433 Fax: 630-260-0078

Email: GBarrick@glendaleheights.org

   

Model States Result Summary:

1996

False Dispatches

1997

False Dispatches

1998

False Dispatches

1996/1997

% Change

1997/1998

% Change

1077

1066

1134

-1%

6%

 

1996

1997

1998

Total calls for Service

20,078

20,000 EST.

19,101

Valid Alarms

0

0

0

Total # Alarm Systems: Unk

Residential = Unk

??

Commercial = Unk

??

Ordinance Information:
(Any field with a double entry reflects program start informaitojn versus current i.e. Start; Final)
 
False Alarm Ordinance? Yes
How Long? 1982
Permit Required? Yes
Renewal Cycle: One Time
Calendar/Fiscal Year: Calendar
Who Bills? Village Accounting
Permit Fees:
Commercial = $25 Residential = $25
Degree of Enforcement? Moderate
Alarm Data Source? Cad
Suspend/Restrict Response? No
How Many Until Response Suspended? N/A
Accept Cancellations? No
Require Verification? No
Response Priority? Moderate

 

Fine Structure
1st False Dispatch   FREE
2nd False Dispatch   FREE
3rd False Dispatch   FREE
4th False Dispatch   FREE
5th False Dispatch   $25
6th False Dispatch   $25
7th False Dispatch   $25
8th False Dispatch   $25
9th False Dispatch   $25
10th False Dispatch   $25
11th False Dispatch   $25
12th False Dispatch   $25

 

Comments: C.O.P. Beat Officers make personal contact with alarm holders with false alarm problems. Unable to get new ordinance "off the table". Originally, passage was expected in late 1997. It has been unsuccessfully resubmitted to the council 3 times since 1997.   

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Best Practices in Reducing False Dispatches
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