PreviousHomeNext

Santa Clara PD Profile
1541 Civic Center Drive
Santa Clara, CA 95050-4685

Population: 103,000 Sworn Personnel: 145

Alarm Unit Staffing: 1 F/T

Contact Information:

Chief Charles Arolla

Ph: (408) 261-5333 Fax: (408) 261-9165

Email: c.arolla@ix.netcom.com

Lt. Steve Henry

Ph: (408) 261-5273 Fax: (408) 296-1346

Email: communityservice1@JUNO.com

   

Model States Result Summary:

1996

False Dispatches

1997

False Dispatches

1998

False Dispatches

1996/1997

% Change

1997/1998

% Change

3,741

4,035

4,386

8%

9%

 

1996

1997

1998

Total calls for Service

59,654

46,952

43,912

Valid Alarms

50

30+

19

Total # Alarm Systems: 2842

Residential = 314

11%

Commercial = 2528

89%

Ordinance Information:
(Any field with a double entry reflects program start informaitojn versus current i.e. Start; Final)
 
False Alarm Ordinance? Yes
How long? 1994 , Rev. 6/99
Permit Required? No, Yes
Renewal Cycle: N/A, One-time – Update changes
Calendar/Fiscal Year: Fiscal
Who bills? Police & City Accounting
Permit Fees:
Commercial = N/A, $20 Residential = N/A, $20
Degree of Enforcement? Strict
Alarm data source? CAD to a PC
Suspend/restrict response? Yes
# Until response suspended? Depends on nature, 8 in
              30 days or unreasonable # in 24 hours.
Accept cancellations? Yes
Require verification? No, Yes-Require Attempt
Response Priority? Moderate

 

Fine Structure
1st False Dispatch   Free
2nd False Dispatch   Free
3rd False Dispatch   $ 50 + $15**
4th False Dispatch   $ 75 + $15**
5th False Dispatch   $100 + $15**
6th False Dispatch   $100 + $15**
7th False Dispatch   $100 + $15**
8th False Dispatch   $100 + $15**
9th False Dispatch   $100 + $15**
10th False Dispatch   $100 + $15**
11th False Dispatch   $100 + $15**
12th False Dispatch   $100 + $15**
**Admin Fee**Admin Fee**Admin Fee

 

 

 

SEE COMMENTS - NEXT PAGE

PreviousHomeNext


MODEL STATES REPORT
Best Practices in Reducing False Dispatches
- 84-