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Santa Clara PD Profile - Con't

COORDINATOR COMMENTS

Other Contacts: Robin Flores, C.S.O. (408) 261-5007 False Alarm Administrator

Santa Clara used the FAAP software and have shown a 9% increase in false dispatches this year over last; however, they have 89% of their false dispatches occurring at commercial sites, compared to approximately 50% in the other cities. The fact remains, commercial sites can generate up to three times (3X) the rate of false activation’s that occur with residential alarms.

By mid-April, Chief Arolla’s alarm administrator had put together a draft revised alarm ordinance and the lengthy process of getting an ordinance changed began. The first of October, the Santa Clara Police Department hosted a joint meeting with the local alarm companies. I presented an overview of the Model States program and the draft alarm ordinance was introduced. There was much discussion regarding various aspects of the document. All comments were recorded and distributed for further discussion. It is expected that the revisions will be adopted by the summer of 1999.

 Ordinance passed June, 1999

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MODEL STATES REPORT
Best Practices in Reducing False Dispatches
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