Dozens of additional jurisdictions within California have taken our lead and used the NBFAA Model Ordinance as a guide to revise existing ordinances or to implement new ones (please see the attached list of additional California contacts). Several of these cities are using the Central Station Alarm Association’s False Alarm Analysis Program (FAAP) to track their excessive accounts and are using the billing feature to recover some of the costs of response. California Model State participating cities using FAAP included Carlsbad, Chula Vista, Foster City, Novato, Santa Clara, and Tiburon Police Departments.

In January of 1998, almost nineteen hundred (1900) licensed alarm company operators’ information was downloaded into the software for California to help identify the alarm company that either installed, maintained, or monitored the customer account where the false dispatch occurred. Being able to link the Alarm Company to the alarm account has been most advantageous.

The FAAP software has proven to be invaluable in the identification of "worst offenders" within a given jurisdiction and tracking alarm companies by their false alarm factor. The software has also enabled jurisdictions to track false dispatches by category (i.e. commercial, residential, financial institutions, schools, and so on); however, this same positive element was also the source of much frustration, especially during the onset of this project.

Several cities, Carlsbad PD and Chula Vista PD in particular, met with many challenges along the way. Most of the problems revolved around either a "corrupted database" or dates exporting incorrectly. Many hours of work and a lot of communication were involved in resolving these issues. Once we got past the early problems, most agencies were able to enter data and prepare reports without incident. The billing feature seemed to rate highly with the jurisdictions using it.